People we spoke with told us they liked to take part in all different forms of activities that the home provided. We saw the activity program for January 2013. Events scheduled included; Dice Horse Racing, Tai Chi, Poetry, Reiki and Bowling. The manager told us the home had recently employed a previous volunteer to take on the role of Pastoral...
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We spoke with a visiting GP who told us they had no concerns about the standard of care delivered at the home. They told us the care workers knew the people and their medication well and delivered good person centred care.
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One visiting relative we spoke with told us “The staff look after everyone very well here and they are always very friendly and helpful, we feel like part of the family”. Another relative told us “I’m always kept up to date with any changes; she has settled in very well, I don’t have to worry about her any more”.
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One person we spoke with told us “I have no problems at all, I have a very nice room and I can get out into the garden when I want”. Another person we spoke with told us, “The care here is excellent, the carers come straight away if I call them or if I have to use the alarm call”.
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We spoke with seven people who lived in the home. People told us the care at the home was “excellent” and they could not think of anything they would like to improve.
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